POST - EliteMinds Executive Search Inc.

ABOUT

Bayshore HealthCare is one of the country’s leading providers of home and community health care services and is a Canadian owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario.

The Bayshore brands extend across four business divisions: Bayshore Home Health (medical and non-medical home care and staffing services, plus therapy and rehab services), Bayshore Home Care Solutions (home care services for government care programs), and Bayshore Specialty Rx (specialty pharmacy, infusion and pharmaceutical patients support services).

Additional information on Bayshore HealthCare can be found on their website at www.bayshore.ca.

HOW TO APPLY

For the Regional Director, Operations (Mississauga) role please send resumes to resumes@elite-minds.com. We thank all candidates who apply, however, only those selected for an interview will be contacted.

MANDATE

The Regional Director of Operations, under the direction of the Managing Director, oversees Area Directors and the overall operations of Branches and Clinics in their Region, to ensure ongoing client care quality, growth, effectiveness, and efficiency as Independent Business Units. In addition, the Regional Director will work with Area Directors to ensure that Bayshore HCS Branches and Clinics remain choice employers for all employees. She/he provides guidance to Area Directors with respect to sales and profit goals, succession planning and colleague development, operational and strategic planning, problem resolution and company promotion. The Regional Director of Operations, in partnership with Area Directors, will identify opportunities for continuous improvement and innovation and will actively promote, lead and champion projects and operational initiatives with an aim to driving branch growth, operational excellence, colleague engagement, and client satisfaction. In the case of Enterprise and Divisional initiatives, the Regional Director of Operations will be actively engaged in the identification of branch impact, divisional roll-out & communication strategies and will champion the execution at Branch / Clinic level in partnership with the Operations Team. Enterprise projects may be initiated by a variety of National Support Centre teams, including, Human Resources, Information Technology, Digital Transformation, Health and Safety, Finance, and other Shared Services, etc. This position serves as a member of Bayshore Home Care Solutions Senior Management Team and provides input and strategic support with respect to the development of new operating locations and closure of current locations.

DELIVERABLES

Primary Responsibilities:

Always ensure that the leadership shadow the Regional Director casts promotes the mission, vision, and values of Bayshore.
Oversee the development of branch operating strategies, in partnership with Area Directors, to achieve short- and long-term goals for growth, operational excellence, client and funder satisfaction, as well as employee engagement and retention
Collaborate with Area Directors to develop, implement, evaluate, and refine plans to achieve desired goals and objectives; monitor progress and provide leadership in modifying business strategies such that objectives can be realized to the greatest extent possible.

DIVISION STRATEGY & STRATEGY FORMULATION, PLANNING & DELIVERY

Take an active role in the development of the division’s strategy and support local, regional, and national discussions as required.

TEAM LEADERSHIP

Under the Direction of the Managing Director, oversees Area Directors
Provide leadership to the branch offices in conjunction with the NSC teams including Human Resources, Clinical, Quality, Finance and Legal teams to ensure branch/clinics compliance to all applicable laws, regulations and BHCS policies and procedures.

CONTINUOUS IMPROVEMENT

Identify, prioritize, champion, and lead branch level continuous improvement and innovation initiatives
Support Areas Directors and Branch teams to pilot opportunities and help Area Directors identify and monitor success criteria.
Regional Directors are then responsible for celebrating successes as well as failures, recognizing the opportunities to scale initiatives as well as the opportunities to learn
Regional Directors will engage with the Operations Team, as appropriate, to support the implementation, and / or scaling, of the initiatives
Continually evaluate business practices, methods and strategies to improve

TALENT DEVELOPMENT

Actively coach and mentor Area Directors to continually improve their business management and leadership skills
Promote active employee engagement at the branch level to ensure that the voice of our colleagues is heard and responded to in a timely manner
Participate in ongoing internal and/or external continuing education activities

BUSINESS DEVELOPMENT

Identify and champion opportunities for business growth in new areas, including recommending locations for new Branch Offices and Clinics, programs, or new lines of business within BHCS or within the broader Bayshore organization

RISK MANAGEMENT

Identify Branches/Clinics at risk and support Area Directors to define and execute on the path to recovery. If recovery is not possible, work with the Senior Management Team to determine next steps

POLICIES, SYSTEMS, PROCESSES & PROCEDURES

Adhere to Bayshore Policies and Procedures
Ensure that administrative responsibilities of the Branch Offices are completed in a thorough and timely manner; assist Area Directors to resolve administrative problems and develop interventions to eliminate recurrence
Ensure directives arising from meetings are acted upon in a timely manner.

QUALITY, HEALTH & SAFETY CUSTOMER AND COMMUNITY ACTIVITIES

Proactively participates in Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns
Responsible for completing Accident Reports for all direct reports who injure themselves on the job, within 24 hours of the incident
Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel or if required by law
Participate in relevant government working tables / committees, industry associations / committees, and Boards as required, demonstrating Bayshore’s strong community commitment and commitment to our patients and their families
Participate in ongoing internal and/or external continuing education activities
Act as an enterprise level sponsor and driver of organizational change
Help and direct the management of change through continuous improvement of systems, processes and practices taking into account global best practices and industry trend

RELATIONSHIP BUILDER

Building relationships across divisions
Building relationships across functions including Information Technology, Digital Innovation, and other support functions such as Human Resources
Building relationships with Area Directors and Operation Team members

IDEAL CANDIDATE

Qualifications

Education – BSc. or BA in health related discipline, or with equivalent experience, MBA is preferred

Bringing over 10+ years of relevant experience, the Regional Manager is a hands on leader, able to manage key stakeholder relationships. The successful candidate brings a minimum of 10 years healthcare related management or transferable management experience in a complex multi-site, distributed network, health related environment. Successful track record in business planning and implementation, strategic planning, financial analysis, human resource management, quality assurance, continuous improvement and business innovation. Proven ability leading high performance teams and influencing and inspiring individuals to achieve their best.

10 Years of transformational executive leadership experience in operations in healthcare or experience in a complex multi-site distributed network
A strong track record of success in senior operations roles in a service based business known for strong customer service practices
Track record in leading transformation, including business processes, strategic planning and implementation, financial analysis, innovation, quality assurance and CI
Experience in operational planning, development and evaluation
Proven analytical, conflict resolution, and negotiation skills with the ability to operate at a strategic level to develop and achieve shared goals and organizational objectives
Knowledge of risk management with a commitment to long term quality improvement
A collaborative style that enables the leader to work well with people at all levels
A humble leader who is, at the same time, engaging and dynamic
Able to encourage high performance from individuals including those outside direct line authority through influence, collaboration and high EQ
Demonstrated ability to mobilize and engage a large workforce to provide a consistent customer experience across many locations
Excellent interpersonal, communication and presentation skills
Ability to recognize and respond to changing industry trends and digitization
Knowledge of long-term care/health care services would be ideal
Experience maintaining a union-free environment

Leadership Competencies

Transformation Leadership
Strategic Impact
Influencing People
Team Leadership
Business/Financial Acumen
Improvement Project Management
Strategic/Analytical Intelligence
Spearhead Change Management
Continuous Improvement
Digital Change/Automation
Business Development
Product Execution
Stakeholder Management
Client Journey Mapping
Voice of the Customer
Evidence Based Decision Making
Critical Thinking
Ownership
High EQ

NATIONAL DIRECTOR, OPERATIONS

ABOUT

Additional information on Bayshore HealthCare can be found on their website at www.bayshore.ca.

HOW TO APPLY

For the National Director, Operations Development & Business Systems Transformation (Mississauga) role please send resumes to resumes@elite-minds.com. We thank all candidates who apply, however, only those selected for an interview will be contacted.

MANDATE

The National Director, Operations Development and Business System Transformation, under the direction of the Managing Director of the Government Home Care Division, oversees the transformation and ongoing curation of Bayshore Home Care Solutions business systems. The role, working in partnership with Bayshore Information Technology will be responsible for business systems selection, innovation, continuous improvement and change management. The National director will drive a transformation agenda that includes a dedicated focus on growth and efficiency across the client servicing journey. Looking to the future of healthcare, the incumbent will be responsible to modernize business systems and process to deliver scalable, digital experiences that are seamless and paperless. This is a critical position within senior leadership team, to support ambitious growth and quality objectives. They will provide guidance to front line leaders with respect to driving operational efficiency, innovation and client and employee advocacy. They provide partnership, expertise, and guidance to the leadership teams of government, IT, and digital teams regarding business systems transformation and continual improvement with the goals to meeting or exceeding anticipated sales and profit goals, human resource management, strategic planning and continued growth, problem resolution and company advocacy. The incumbent will work in partnership with other Bayshore divisions to ensure opportunities for collaboration, co-development and efficiency can be identified and leveraged.

DELIVERABLES

Primary Responsibilities:

Develop and lead a major digital transformation agenda to support the evolving needs of the clients and government funders, with a specific focus on performance enablement.
Lead the Operations Development, Business Systems and Change Management strategy to create solutions that are aligned with the Government homecare strategic roadmap, and that add value for Bayshore, our clients, our customers, and our colleagues.
Define and lead a team of resources focused on business system implementation and change management.
Oversee various large-scale projects and complex mandates that have a major impact on the division’s profitability, efficiency, and business operations.
Identify and develop more efficient and economical strategies and processes across the branch
Identify synergies across processes and partners for initiatives within the organization (Operations, IT, Human Resources, Government Relations)
Work in partnership with government relations, branch leadership and operations to respond to customer (government) requirements and special projects. This includes presenting to external entities including, but not limited to: Provincial Ministries of Health, Ontario Health, Ontario Health Teams, Alberta Health Services, Provincial Home Care leadership, etc.
Lead cross functional teams made up of team members from across the organization.
Work collaboratively with Information Technology and Digital Teams to define requirements, select technology solutions, develop business cases.
Lead relationships with vendors and suppliers, in many cases in partnership with IT

The incumbent will facilitate, and support, identified projects and introduce new systems and operational initiatives with an aim of driving branch revenue growth, operational efficiencies, employee engagement, customer satisfaction, and client wellbeing / care. This position will also oversee acquisitions on behalf of operations and be actively involved in opening of new branches, branch mergers and branch closures. Primary day to day responsibilities includes:

Team Leadership

Leads a small and highly specialized team, providing direction and inspiration throughout the change journey.
Works in collaboration with functional leaders across the organization to drive a complex change agenda with optimized disruption in the field.

Workforce Effectiveness

The government home care is the largest division at Bayshore with over 10,000 employees – a key differentiator for Bayshore is continuity and quality of care. The incumbent is responsible to ensure the workforce has the tools and operational processes required to ensure this differentiator is continually enhanced along with the other goals of growth, operational excellence, colleague satisfaction, customer satisfaction, and client wellbeing. Meeting this expectation requires collaborating with functional groups such as Clinical, HR, Shared Services, IT, Digital Services, and other Divisions within Bayshore Healthcare
Deliver initiatives that improve workforce productivity and quality of work.
Ensuring that all impacted by change receive sufficient time and skills training to deliver on their role mandates.

Efficiency and Digitization

Identify areas for continuous improvement and evolve systems and processes that optimize growth, productivity, cost savings, metrics and performance targets that may contribute to the long-term strategic plans.
Support our highly customized branches while identifying opportunities for sharing and spreading solutions across branches when applicable.
Identify opportunities to simplify and accelerate client on-boarding and servicing through process re-engineering and end to end journey digitization.
Identify highest value automation opportunities, aimed at reducing repetitive manual processes that are incumbering field branches.
Implement best practices to optimize branch workflow based on branch and community need.

Innovation

Stay ahead of trends in healthcare, healthcare technology, emerging healthcare business models and identify opportunities for Bayshore Home Care Solutions and the broader Bayshore Healthcare organization.
Instill a sense of pride in Bayshore Healthcare professionals that they are working with best in class solutions that are evolved based on emerging technology to best serve clients, customers, and colleagues.

Transformation and Data Driven Decisioning

In collaboration with line leadership and Shared services, oversee the development of data validation routines to ensure completeness of client reporting and billing.
Lead the change management coming from project initiatives and new service offerings.
Partner with front line leadership on co-creation and adoption
Collaborate with Area Directors to develop, implement and evaluate operation and business development plans to achieve desired goals and objectives; monitor progress and provide leadership in modifying business strategies such that objectives can be realized to the greatest extent possible
Lead business systems solution development and evolution as it pertains to program development and new lines of business in collaboration with branch leadership and National Support Centre resources as well as other Bayshore divisions.

Change Management and Implementation Support

Lead a major business system transformation over the next three years working closely with key stakeholders to ensure business needs and user experience is
In collaboration with the National Service Centre, ensure appropriate participation with relevant industry and healthcare technology associations, committees, or boards to ensure Bayshore is seen as a strong community partner and to ensure ongoing intelligence regarding industry and government
Embrace change, build structure, and communicate to inspire and motivate action, within a context where priorities may

Risk Management

Ensure business systems and processes meet compliance requirements.
Identify risk in business systems and processes as compliance and regulatory frameworks evolve.

Business Development and Strategic Planning

In partnership with IT and the Digital, lead the strategic planning process for the
Deep knowledge of business drivers and KPI’s provide insight in areas of operational efficiency and opportunities for
Continuously run financial scenario models with finance and partners with the Area Directors to generate revenue

Relationship Builder

Building relationships across divisions
Building relationships across functions including Information Technology, Digital Innovation, and other support functions such as Human Resources
Building relationships with Area Directors and Operation Team members

IDEAL CANDIDATE

Qualifications

Education – Undergraduate degree in information systems, healthcare, science, finance, or equivalent, is required.

A minimum of 10 years related Health Care or transferable management experience in a complex multi-site, distributed network. Successful track record in leading transformation, including digitizing business processes, business planning and implementation, strategic planning, financial analysis, innovation, Quality Assurance and Continuous Improvement. Proven ability to lead and motivate teams and inspire individuals towards continuous improvement and the drive to achieve excellence.

Leadership Competencies

Transformational Leadership
High Growth Mindset
Hire and Develop the Best
Business/Financial Acumen
Troubleshooter/Problem Solver
Continuous Improvement Methodologies
Analytical Intelligence
Digital Change/Automation
Business Development
Evidence Based Decision Making
Customer Journey Mapping
Resource Allocation
Learn and Be Curious
Drive Process
Improvement Project Management
Critical Thinking
Build/Earn Trust
Technology Expertise
High EQ

MANAGING DIRECTOR

ABOUT

Additional information on Bayshore HealthCare can be found on their website at www.bayshore.ca.

HOW TO APPLY

For the Managing Director (Mississauga) role please send resumes to resumes@elite-minds.com. We thank all candidates who apply, however, only those selected for an interview will be contacted.

MANDATE

Leadership

Develop, support and monitor implementation of business objectives aligned with the organizational strategic plan;
Contribute to interfacing with customers, regulators and other key stakeholders to develop business opportunities, review and address operational issues;
Contribute to Bayshore’s position vis-à-vis relationships with government, regulators and on industry association boards;
Develop and implement an efficient and effective care delivery model that is consistent across the businesses;
Identify and drive efficiencies with care and consistency, allowing for local leader autonomy and in a manner that provides customers with the best possible care;
Work with clinical leadership to ensure the quality of care exceeds regulatory standards and is consistently in the top quartile of the industry;
Drive the highest levels of customer service by identifying and implementing customer centric best practices;
Develop and lead a team of Regional and Area Directors who care deeply about their communities and have a sense of pride and ownership over their respective businesses;
Leverage data and analytics resources to develop new insights into the business, inform strategy and drive improvement initiatives;
Instill creative thinking and behavior at all levels of the organization to constantly seek ways to improve services and to challenge the status quo

People Management

Inspire passionate leaders to join and build their careers with Bayshore;
Develop existing leaders, preparing them for more senior roles so that they can leverage their experience further;
Align the leadership team in leveraging value-added opportunities and steward the distribution of resources to ensure maximum benefit;
Focus and motivate the workforce to create a great customer experience;
Offer consistent and meaningful leadership to the Regional and Area Directors, with clear performance expectations and targets, regular coaching and feedback and opportunities for career progression;
Model critical thinking skills, problem-solving behaviors, advocacy and a “can do” mentality to achieve a high-performance team environment;
Identify skills and/or knowledge gaps relative to management and field needs, including maintenance of succession planning for key roles;
Form and implement engagement and retention strategies that will empower staff to deliver their best work;
Collaborate with the Human Resources team to ensure productive and professional relationships;
Support the Health & Safety team to reduce injuries and encourage an early and safe return to work.

Client Satisfaction

Build and maintain professional partnerships with internal business partners and support teams, customers and other stakeholders that are characterized by shared responsibility and success, open communication and transparency;
Ensure the organization is positioned to achieve and maintain the highest level of industry accreditations;
Develop and implement key improvement plans ensuring customer satisfaction levels remain high and best in class;
Develop a comprehensive, coordinated continuous quality management and risk management program to monitor, evaluate and improve the quality of care and services;
Standardize systems, processes and clinical practices to enable quality service excellence and a reliable customer experience across all locations;
Use metrics/dashboards to guide and monitor progress;
Keep abreast of industry developments through environmental scanning and monitoring trends;
Ensure the business unit is compliant with legislative requirements.

DELIVERABLES

As a member of the Bayshore leadership team, you will provide sound business counsel on strategic initiatives, facilitate and participate in healthy debate on important strategic and tactical business decisions, and contribute to the development and implementation of the strategic plan and direction (including setting budget and growth targets and reviewing/meeting operational performance and quality metrics).

IDEAL CANDIDATE

Minimum of 10 years of leadership/management experience at the senior/executive level
A strong track record of success in increasingly senior operations roles in a service-based business known for strong customer service practices
Knowledge of long-term care/health care services would be ideal
Experience in operational planning, development and evaluation, with the ability to articulate long-term strategy and goals, and lead a team to execute those strategies to achieve the end goal;
Proven analytical, conflict resolution, and negotiation skills with the ability to operate at a strategic level to develop and achieve shared goals and organizational objectives
Experience maintaining a union-free environment
Knowledge of quality and risk management practices with a demonstrated commitment to continuous quality improvement;
A collaborative style that enables the leader to work well with people at all levels of an organization;
A humble/servant leader who is, at the same time, inspiring and compelling;
Able to encourage high performance from individuals including those outside direct line authority through influence and collaboration;
Demonstrated ability to mobilize and engage a large workforce to provide a consistent customer experience across many locations;
Excellent interpersonal and communication skills with a results-oriented management style;
Ability to work independently in a fast-paced environment and ability to recognize and respond to changing industry trends and priorities;
Post-secondary degree in relevant field; preference will be given to candidates possessing Master’s degree in Business Administration or Healthcare Administration;

Senior Manager of Operations

JOB MANDATE

Additional information on Bayshore HealthCare can be found on their website at www.bayshore.ca.

HOW TO APPLY

For the Senior Manager of Operations, (TCU) – Kingston role please send resumes to resumes@elite-minds.com. We thank all candidates who apply, however, only those selected for an interview will be contacted.

JOB MANDATE

Build and strengthen relationships between hospital partners, retirement home partners and Integrated Care Solutions. The Senior Manager will work with internal partners to ensure staff have the necessary resources to support patient care. In addition, the Senior Manager will support the overall operations of the Transitional Care Programs under the direction of the Regional Director.

DELIVERABLES

Supervise and support Transitional Care Unit Managers to ensure compliance with all federal and provincial legislated standards of practice as well as company policies and procedures.
Oversee and assist Transitional Care Unit Managers with the integration of client satisfaction initiatives as well as ensure that key performance indicators are collected, reviewed and actioned on at least a quarterly basis.
Run and review reports to ensure compliance with data quality standards and key performance indicators.
Ensure that all referred client concerns and complaints are satisfactorily addressed and documented in a timely manner.
Liaise with hospitals, funders or Government programs as required.
Liaise with Provincial regulating bodies as as required.
Oversee and assist with human resources with respect to recruitment and selection, orientation and training, discipline and the probationary/annual performance review of Transitional Care Unit Managers.
Liaise with Regional Director and Clinical Quality to develop, interpret and implement relevant policies and procedures.
Lead and assist with the implementation of Modified Work Programs for Transitional Care Unit Managers, as required.
Participate in business development as appropriate; assist with the development of contractual agreements for client care and services as required.
Participate in strategic planning and market analysis to achieve growth goals.
Collaborate with Director, Community Partnerships and/or Director, Integrated Care Solutions on key and shared accounts.
Attend and participate in sales, operational or external meetings as requested.
Cross train staff to cover absences, as needed
Promote Bayshore Integrated Care Solutions through participation in local healthcare or business committees as well as community events.
Oversee the On-Call Manager Program and serve as the on-call manager as required.
Serve as the Transitional Care Unit Manager as required.
Ensures the clinical operations for all Transitional Care Programs are in compliance with Bayshore’s policies and procedures.
Participate in ongoing internal and/or external continuing education activities.
Adhere to Bayshore Policies and Procedures.
Participate in quality activities and continuous improvement initiatives in keeping with the company’s Quality Management System.
Participates in proactive Health & Safety activities while performing all duties and is responsible to report on immediate Supervisor of any health & safety risks or Responsible for completing Accident Reports for all direct reports who injure themselves on the job, within 24 hours of the incident.
Maintains confidentiality of client and corporate information, in adherence with privacy laws and Bayshore’s privacy policy.
Demonstrate solid performance or exceed performance standards in key job dimensions/attributes as defined on the Performance Appraisal Form.

IDEAL CANDIDATE

Exemplifies characteristics of Bayshore Integrated Care Solutions: compassion, excellence and reliability.
Current license in good standing as a Registered Nurse in province of practice.
Graduate of an accredited and approved program.
10 – 15 years’ experience in health care, preferably hospital, retirement or long-term care settings.
Completed Continuing Education Requirements (CEUs) as required by regulation.
Demonstrated record of successfully building and maintaining relationships.
Demonstrated knowledge of the Canadian health care system including OHIP, insurance & private pay.
Knowledge of medical terminology, patient care best practices and infection prevention and control.
Previous discharge planning experience.
Ability to provide excellent customer service.
Demonstrated ability to work well in a team environment.
Working knowledge of business office technologies: PC/laptop w Microsoft Office applications, smartphone, website/ internet,
Ability to read, write and effectively communicate in English
Union experience is an asset

TRAINING AND CERTIFICATIONS:

Overview of ALC Program & Metrics
Data Analytics

CHIEF FINANCIAL OFFICER

ABOUT THE COMPANY

Additional information on Bayshore HealthCare can be found on their website at www.bayshore.ca.

HOW TO APPLY

For the CFO (Mississauga) role please send resumes to resumes@elite-minds.com. We thank all candidates who apply, however, only those selected for an interview will be contacted.

JOB MANDATE

Reporting to the President, the CFO is responsible for leading and overseeing the Financial functions for Bayshore HealthCare, including driving operational and financial results. This position will lead the Finance team which includes; (Group Controller, Corporate Controller, Divisional Controller BSRx, Director FP&A BRSX, Director, Pay/Bill Operations, Director Payroll & Administration, Director Corporate Finance and Director Finance Projects). The CFO will take direct responsibility for all aspects of financing, cash flow management, financial and cost management reporting and analysis, legal, contract management, risk management and corporate tax. The CFO will monitor, measure and report on the implementation of the business plan using aligned set of KPI’s consistent with the strategic plan. The CFO functions include; Financial Reporting, Accounting, Tax, Treasury, Insurance, M&A, Financial Planning and Analysis, Financial Operations, Payroll and Benefits, Shared Services, Billing, AR & Collections, Wireless Telecom, Facilities, Administration and Lease Administration.

DELIVERABLES

Work closely with the President and COO as a key member of the ELT in contributing to the strategy development and day-to-day financial operation management of the business
Play a pivotal part in liaising with shareholders, analysts, banks, professional advisors, providing concise and timely financial information, in particular the management of the Shareholders expectations
Provide strategic and operational leadership regarding financial opportunities and challenges, projected growth, investment and business planning and risk management initiatives
Provide strong leadership of the finance function, assuming responsibility for all aspects of the company’s financial direction and management
Take responsibility for the effective financial management of commercial strategy, financial planning, budgeting and performance reporting
Enabling Bayshore HealthCare to realize opportunities for continuous improvement and further strategic growth
Drive more efficiencies and identify opportunities for automation
Enable the business for strategic growth and value-added services
Help Finance to become a strong pillar in the organization
Create a high-performance and service-oriented culture
Be a strong partner with Operations

IDEAL CANDIDATE

Bachelor’s degree in Finance, Business or related field
A CPA, CA is strongly preferred/MBA is an asset
Minimum of 10 years of Finance leadership experience as a CFO
Strong knowledge in all Finance functional areas
Provide vision, profitable growth, governance and strategic management
Experience in HealthCare/Homecare, (privately owned/operated) an asset
Has demonstrated passion for service and ability to drive revenue
Partner with IT/Legal/Operations and creator/enabler of strategic value
Shared services, high volume transactions and streamlining processes experience
Demonstrated experience in strategy development
Experience mapping/implementing processes and automation
Influential communication, interpersonal, negotiation & presentation skills
Effective attention to detail and high degree of accuracy
Mentor, guide and engage direct reports as well as key business partners
Ability to work with tight deadlines
Demonstrated ability to develop, monitor and report business KPI’s associated with a strategic plan
Ability to work under pressure, plan workload effectively and delegate
Demonstrated initiative and motivation toward continuous improvement of self and business processes
Bring best practices, business analytics and data in decision making
Must be collaborative, flexible, adaptable and proactive
An individual of high integrity, trustworthy and values driven

DIRECTOR, DEIA

ABOUT THE COMPANY

Additional information on Bayshore HealthCare can be found on their website at www.bayshore.ca.

HOW TO APPLY

For the Director, DEIA (Mississauga) role please send resumes to resumes@elite-minds.com. We thank all candidates who apply, however, only those selected for an interview will be contacted.

JOB MANDATE

The Director of DEIA is accountable for setting the strategic direction for Bayshore’s Diversity, Equity, Inclusion and Accessibility agenda to ensure a) the right talent everywhere in the company (b) to be a leader in in DEIA within the HealthCare sector, which is aligned to our vision of being the difference in the lives of those we care for, work with and the communities we serve.

DELIVERABLES

Driving an inclusion mindset through the development and design of frameworks, processes and tools and programs that:

Strengthen leadership accountability for building robust and diverse talent pipeline
Build leadership and people manager acumen in cultural competence and inclusive leadership capability – launch cultural competency workshop across Bayshore in collaboration with the clinical team
Identify integration points to embed diversity, inclusion and accessibility goals and objectives in all aspects of talent management practice
Identify and implement Indigenous Annual Leadership Training Module to ensure our leaders understand the unique lived experience of Indigenous Peoples in Canada and are able to provide optimal care for our Indigenous clients and their families
In collaboration with the Talent Acquisition Team, enhance Bayshore’s diversity profile in the different communities we operate

Design the framework for effective co-development of talent and diversity strategies and actions plans with HR BP’s and leaders across Bayshore, based on the outcomes of the DEIA survey and focus group insights and aligned with Bayshore’s goals and priorities:

Design and implement DEIA executive dashboard
Support businesses in the implementation of Employee Resource Groups and other grass root efforts

Governance and Sustainment

Maintain strategic plan to address gaps in diversity workforce representation at company level
Mitigate risk from individual employee situations by collaborating with Employee Relations and HR BPs to address and resolve issues

IDEAL CANDIDATE

THE IDEAL CANDIDATE

Master’s degree in related discipline (business, equity studies, human resources) or Bachelor’s degree with relevant experience
Bilingual (French/English) would be an asset
5+ years of senior DEIA leadership experience
In-depth knowledge/experience with DEIA best practices
Good relationship management capability and skill at collaborating
Proven, progressive experience leading DEIA initiatives and programs
Demonstrated ability to build strong relationships with all levels of the organization
Excellent project management and change management skills
Ability to provide clear actionable reporting to all stakeholders
Strong, operational, communication, interpersonal and presentation skills
Possess strong knowledge of diversity metrics and analytics
Be a team player with the ability to manage multiple projects/multi-sites
Visionary leadership
Business Acumen
Subject Matter Expert
Analytical Intelligence
Influence
High EQ

BUSINESS DEVELOPMENT EXECUTIVE

ABOUT THE COMPANY

Confidential

HOW TO APPLY

For the Business Development Executive (Toronto) role please send resumes to resumes@emtoronto.com. We thank all candidates who apply, however, only those selected for an interview will be contacted.

JOB MANDATE

The Business Development Executive reporting to the Vice President of Business Development is responsible for the development and implementation of the sales strategy for the Greater Toronto area and Southwestern Ontario.

DELIVERABLES

In this role, you will;

Work with various stakeholders
Being in front of the customer and closing deals
Build and develop account relationships and close sales quickly
Be responsible for checking and accepting customer qualification
Client facing, an outside sales role, field sales
Conduct outbound calls, email, content based marketing
Generate qualified leads and set appointments
Build proposals based on client needs
Making approximately 50 contacts per day to potential clients and document on CRM
You will work extensively with the specific community
Develop and maintain a network in your territory
Participate in training and joint sales calls
Develop new channels of business
Develop account specific business plans
Conduct regular business plan reviews
Build reliable and accurate forecasts of sales pipeline
Create ad-hoc management reports

IDEAL CANDIDATE

A Bachelor Degree
5 years demonstrated success in direct selling of complex solutions
B2B outside sales experience
Driven to accomplish big challenges
Intelligent, motivated and competitive with a roll up the sleeves attitude
Strong cold calling and pipeline management skill are required
Strong business and service aptitude
Very active on social media and willing to have a professional profile on LinkedIn
Entrepreneurial and creative thinker
Strategic vision with the ability to drive sales
Outstanding sales, consensus-building and negotiation skills
Comfortable with public speaking, presenting and interacting with industry experts
Experience with Salesforce
Energetic, proactive and tenacious
Results driven and resilient
Proficient in Word, PowerPoint and Excel
High EQ

AVP STRATEGIC PLANNING

ABOUT THE COMPANY

A new Go -To-Market, multi-brand structure, which will work regional or national and in some cases directly with certain regional retailers or directly via-e-commerce with multi-country sites.

HOW TO APPLY

For the AVP Strategic Planning (Toronto) role please send resumes to resumes@emtoronto.com. We thank all candidates who apply, however, only those selected for an interview will be contacted.

JOB MANDATE

The AVP Strategic Planning is responsible for sell-in of a forecasted dollar volume into the retail account(s). The role will be instrumental in the planning and execution of the sales and marketing initiatives for each account. Acting as a key liaison between the brand and the assigned account(s). Interacting with buying in all aspects of the ordering process to ensure the company’s net goals are met. Participate in negotiating new distribution opportunities including space and location, capital agreements and opening orders.

DELIVERABLES

In this role you will,

Responsible for planning and achieving net sales goals for accounts
Complete all daily, weekly and monthly retail sales reports
Ensure accurate retail/net forecasting
Participate in forecasting sales for new sku’s within the retail ordering system
Responsible for overall stock levels and ensure appropriate product mix of stock is available
Manage promotional order process from purchase to shipment
Build strong, influential partnerships with buyers, visual priorities, full stock and advertising and sales events
Forecast weekly, monthly shipments and retail accounts working closely with sales
Participate in the 3 year planning and trend projections by account
Validate annual retail and net goal by territory
Partner with sales and prioritization of inventory
Manage the logistics and reformulated product impact

IDEAL CANDIDATE

A Bachelor Degree
5+ Years in cosmetic or retail management
Ability to establish strong working relationships
Strong communication and presentation skills
Analytical in approach
Strong business acumen
Commercial high growth mindset
Strong negotiation skills
Solid judgement
High EQ
Proficient in Word, Excel and PowerPoint

VP DEVELOPMENT INTERNATIONAL

ABOUT THE COMPANY

A new Go -To-Market, multi-brand structure, which will work regional or national and in some cases directly with certain regional retailers or directly via-e-commerce with multi-country sites.

HOW TO APPLY

For the Vice President Business Development International (Toronto) role please send resumes to resumes@emtoronto.com. We thank all candidates who apply, however, only those selected for an interview will be contacted.

JOB MANDATE

The Vice President Business Development International will have the strategic responsibility to drive the brand commercial strategy across certain channels and regions.

DELIVERABLES

In this role, you will;

Be fully on board with our vision
Work with the Business Development Director
Develop networks toward sourcing for new clients
Implement the business development strategies and tactics
Identify targets through multiple sales, communications and marketing methods
Oversee and implement full sales cycle, including market research, needs analysis, pitch, closing, renewal and upsell.
Create customized presentations and other sales materials.
Establish and achieve sales goals, metrics and milestones, track and report on progress and success.
Develop and oversee a portfolio of accounts/distributors/retailers in accordance with the strategy of the division and the brands
Responsible for the sales performance of your region
Develop and design the Go-To-Market strategy of the brand in the respective market
Create and oversee the trade plan to achieve the best results
Lead key launches
Determine the eComm strategy
Create an eComm plan, e-promotional calendar and product exclusivities
Identify the potential for commercial development of existing customers and develop their loyalty
Recruit, coach and train new employees
Identify prospects within the industry and develop new business relationships
Work close with marketing to ensure strategic priorities are in line

IDEAL CANDIDATE

Bachelor’s degree, MBA is an asset
10+ years sales or business development experience within a similar role
Proven ability to design and execute strategy
Strategic thinking and commercial acumen
Strong in partnering, consulting and relationship building
A track record of closing deals
A history of meeting or exceeding sales goals
Experience leading sales teams
Entrepreneurial high growth mindset and digital savviness are key for this role
B2C eComm channels
Strong leadership and business acumen
Excellent interpersonal skills with the ability to work with key stakeholders
A willingness to own the strategic direction while maintaining a passion for grass roots
Comfortable operating in a fast paced, agile and ever-changing environment
Fully competent in MS Word, Excel, PowerPoint and CRM Systems
Role model personal integrity and company values
Hands on team player
High EQ

CHIEF TECHNOLOGY OFFICER

ABOUT THE COMPANY

Our client is one of the world’s most popular brands world wide.

HOW TO APPLY

For the Chief Technology Officer – Toronto role please send resumes to resumes@emtoronto.com. We thank all candidates who apply, however, only those selected for an interview will be contacted.

JOB MANDATE

The CTO will partner with the executive team to develop and respond to technology driven business opportunities. The CTO will advise on the budgeting and expenditure of digital technology funds while working with functional leaders, franchisees and technology driven partners to improve the business through both expansion and internal infrastructure. The CTO will build capacity to manage complex technical projects and manage vendor relationships, mobilizing existing and ad hoc teams to undertake supporting projects and work plans. Project prioritization and associated capital budgets. Maintain an effective partnership with digital technology leadership with franchisees and suppliers. The CTO will build better technology connectivity, deeper business intelligence, provide technology solutions that and create a competitive edge. The CTO will define the operating and capital budgets for digital technology, approve purchases of technology equipment and software and minimize the risk for enterprise, including cyber risk by partnering with the global team. The CTO will run a digital technology shop, embracing best practices, tools and approaches; enterprise wide project management methodology, agile and waterfall development approaches to internal service level agreements. The CTO will oversee the technological infrastructure systems and drive competitive results for the company through digital technology. The CTO will have a clearly defined model setting the organization up for success.

DELIVERABLES

The CTO will;

Own the vision for Digital Technology
Create and Drive Business Value
Solve Complex Problems
Deliver Technical Services

IDEAL CANDIDATE

15+ Years experience in a senior IT leadership role
Previous experience with QSR, Pharmaceutical, Consumer Package Goods Technology
MBA Preferred
Sound understanding of world-class processes and systems in a SKU environment
Solid foundation of knowledge and experience with “best in class” technology, practices and processes
Extensive experience management of PMO
Strong experience with ERP systems
Strong Strategic Leadership Skills
Technical Competency
Planning and Priority Setting
Works Well With Others
Business and Financial Acumen
Exceptional Project Management Experience
Influence
Persistence
Negotiation Skills
Social Intelligence
High EQ

REGIONAL DIRECTOR, OPERATIONS

ABOUT

HOW TO APPLY

MANDATE

DELIVERABLES

IDEAL CANDIDATE

NATIONAL DIRECTOR, OPERATIONS

ABOUT

HOW TO APPLY

MANDATE

DELIVERABLES

IDEAL CANDIDATE

MANAGING DIRECTOR

ABOUT

HOW TO APPLY

MANDATE

DELIVERABLES

IDEAL CANDIDATE

Senior Manager of Operations

JOB MANDATE

HOW TO APPLY

JOB MANDATE

DELIVERABLES

IDEAL CANDIDATE

CHIEF FINANCIAL OFFICER

ABOUT THE COMPANY

HOW TO APPLY

JOB MANDATE

DELIVERABLES

IDEAL CANDIDATE

DIRECTOR, DEIA

ABOUT THE COMPANY

HOW TO APPLY

JOB MANDATE

DELIVERABLES

IDEAL CANDIDATE

BUSINESS DEVELOPMENT EXECUTIVE

ABOUT THE COMPANY

HOW TO APPLY

JOB MANDATE

DELIVERABLES

IDEAL CANDIDATE

AVP STRATEGIC PLANNING

ABOUT THE COMPANY

HOW TO APPLY

JOB MANDATE

DELIVERABLES

IDEAL CANDIDATE

VP DEVELOPMENT INTERNATIONAL

ABOUT THE COMPANY

HOW TO APPLY

JOB MANDATE

DELIVERABLES

IDEAL CANDIDATE

CHIEF TECHNOLOGY OFFICER

ABOUT THE COMPANY

HOW TO APPLY

JOB MANDATE

DELIVERABLES

IDEAL CANDIDATE