Our client is a Financial Services and Technology company.


For the VP Operations – Toronto role please send resumes to resumes@emtoronto.com. We thank all candidates who apply, however, only those selected for an interview will be contacted.


Reporting to the CEO the VP Operations will be a member of the executive team and lead the operations for a technology line of business. The VP Operations works with executive leaders to ensure coordination and execution in the effort to reach the organization’s goals. The VP Operations will look out for threats and opportunities for the organization. In this role, the VP Operations will be responsible for leading the business team through the implementation of partnerships with big box retailers.


The VP Operations will provide strategic leadership and directions to the team and develop, implement and monitor operational results. The VP Operations will have ownership over P&L, cost management by program, forecast plans for the accounts and variance management versus plans. In addition, the VP Operations will collaborate will shared services and lead the customer communication on budget plan and variances.  The successful incumbent will be the champion for major initiatives that relate to new product launches and pricing. They will be the fulfillment stakeholder leader for sub-contractors, OEM’s and SP’s.


The Ideal Candidate;

  • 10+ Years of relevant experience in the home services industry
  • 5+ Years experience in an executive leadership role
  • Bachelors degree in business/MBA is an asset
  • Strong expertise in the home installations business
  • Strategic leadership with a collaborative approach
  • Experience with big box retailers, warehouse clubs, OEM’s and SP’s
  • Operations experience in the above environments
  • Detailed orientation and share service coordination capabilities
  • Good understanding of managing financial targets
  • Ability to use DATA to make informed decisions
  • Critical thinker with the ability to leverage technology
  • Strong business/financial acumen
  • Solid people leadership and management capabilities
  • Customer centric and service oriented
  • Ability to work in ambiguity and early stage build out frameworks
  • Strong influence and decision making ability
  • Experience leading transformation and change
  • Track record of achieving market growth
  • Ability to work in very fast paced environment
  • Executive Communication
  • System/Solution Thinker
  • Business Centric
  • Sense of urgency
  • Political savvy
  • Connector
  • Influencer
  • High EQ
  • Coach